GLENDALE, Ariz. — Residents at Buenas Apartments on 64th say notices from their new property management demand hundreds or thousands of dollars they don’t believe they owe, with a deadline of Oct. 6 to pay or risk eviction. Shannon Price said her lease, which runs through May 2027, lists her monthly rent and fees as $1,068. A notice she received put the amount at $5,065 — a difference of nearly $4,000. Price said residents have been told the management company is moving to a new payment portal, but the system does not show their payment histories or provide a clear accounting of the charges. “How are you telling us that we owe this when you have no ledger?” Price said. The dispute has left residents worried about losing their homes. Tammy Gomez Burnette said tenants have been trying to understand how charges arose after they say they paid rent on time. “A lot of people feel this way because everyone’s going to be homeless, and that’s wrong,” she said. Attorney Benjamin Taylor said rent generally cannot be raised during a fixed-term lease without a basis in the agreement. For month-to-month tenancies, he said, landlords should give 30 days’ notice before increasing rent. A change in ownership or management does not, by itself, alter a lease’s terms, he said. Residents also describe problems with air conditioning, mold, cockroaches and bed bugs. Burnette said maintenance work has not resolved some of the problems. The Arizona Attorney General’s Office is looking into the current complaints, but said it could not comment on pending litigation. In August 2024, Attorney General Kris Mayes announced a lawsuit against Buenas Communities LLC over alleged problems at another property it owns, Buenas on 32nd, including inadequate air conditioning, bed bugs and faulty plumbing. Buenas Communities and the complex’s new management company, Apartment Management Consultants, had not responded to requests for comment by the time the report was published.