Applicants must bring a valid photo ID and other documents; specific requirements are listed on WeGo's website. The program is designed to eliminate the cost barrier that has kept some residents from using the bus as often as they need.

"We've heard a lot of folks that were kind of limiting how many rides they might take during an average week just because of the money involved," said Eric Melcher of WeGo Public Transit. "It really frees them up to be able to say, 'I can go to that doctor's appointment, I can visit the grocery store, I can go out and see friends.'"

For current riders, the pass is already making a difference. Jordan Napier, a Journey Pass user, said the cost of multiple trips adds up quickly. "If you're out on the streets, they'll give you one for three years, so that's really useful because it's really hard to come up with that $2 like every single time," Napier said. "If you pay $2 to get on a ride, then you gotta pay another $2 to come back. Sometimes you gotta catch two or three buses — that ends up adding up and being like $12 to $15 a day."

Stephen Stenton, a disabled veteran who relies on the bus system, said the pass has been essential to his daily life. "I have been riding the bus ever since I came back from the military," Stenton said. "Being able to drop me off at my house, take me to my job — it's been a great benefit."

The program comes as transit agencies nationwide grapple with how to keep service affordable for low-income riders. In Nashville, where bus fares are $2 per ride, the cumulative cost of transfers and round trips can be prohibitive for daily commuters. By waiving fares for three years, WeGo hopes to encourage more consistent ridership and reduce the financial strain on residents who depend on public transit.

The sign-up window closes Nov. 30, giving residents less than three weeks to apply. Those interested can visit the Elizabeth Duff Transit Center during operating hours or check WeGo's website for a full list of required documents.