But the inspection covered the property’s exterior, not its apartments. Residents say serious problems inside their homes remain unresolved, and the fire marshal did not inspect neighboring Parc Fairview, where tenants have also reported poor conditions.

Lacy Sullivan, a Roundtree Manor tenant for 10 years, said a bathroom ceiling collapsed while she was inside. A week later, she said, the damage had not been repaired. Sullivan attributed the collapse to a leak from the apartment above that maintenance had failed to fix.

“It started to fall, so I obviously ran out,” she said.

Sullivan’s apartment was renovated in 2023 after the Tennessee State Fire Marshal’s Office required major electrical and structural upgrades at the complex. Those requirements followed an investigation into a rat infestation at the property. Sullivan said the work felt temporary: “It was like a band-aid. They did their part while they were in the public eye and then they disappeared again.”

The Fairview fire marshal’s order gives the owner 100 days to address the hazards. The report does not resolve residents’ concerns about conditions inside their homes, and the inspection did not extend to Parc Fairview next door.

Before the inspection, records were requested from the city regarding complaints about code violations at both properties. A city spokesperson said no records were found. However, a resident showed correspondence with a Fairview codes enforcement inspector. The city said that inspector no longer works for the city; it remains unclear why the complaints did not lead to action.

Nearly a dozen residents from Roundtree Manor and Parc Fairview have described problems in their homes, including mold and pest concerns. The apartment management companies had been asked about the residents’ complaints and what steps they were taking, but no response was included in the available information.