Construction on the terminal is substantially complete, but the city is taking extra time to make sure the facility is safe and fully ready for travelers before carriers begin service. The terminal occupies the ground floor of a new mixed-use development on North Lake Street that pairs housing with transportation — a model city officials have framed as a way to concentrate transit access where people live.

The development's State Street Campus Garage opened in August, following the start of construction in early 2024. The terminal is the transit piece of that same project.

Regional bus carriers will move into the terminal in stages across November and December, officials said. Riders should check directly with their individual carriers for the most current information on schedules and service locations.

The city is working toward agreements with Badger Bus, FlixBus/Greyhound, Coach USA/Van Galder and Jefferson Lines. Those carriers represent a mix of regional and national operators that connect Madison to destinations across Wisconsin and beyond.

For residents, the terminal's opening is significant: it consolidates intercity bus service in a dedicated, weather-protected facility at a time when demand for affordable intercity travel remains strong. The phased rollout means riders should expect some variation in where and when carriers begin operating from the new site.

More information about the terminal is available through the city's parking and transit pages.