The event, Sky Jet Pilates, promised a workout, coffee, matcha and a morning inside one of the airport's private jet facilities. Instead, ticket holders say they were left standing outside with no explanation and no way to reach the organizers.

Tiffany Parker, a Las Vegas influencer who runs Spa Girl in the City, said she paid $200 for a ticket as a birthday treat.

"It was my birthday, so it was $200. I figured I'd splurge for my birthday and go to a private jet and Pilates event," Parker said. "There was absolutely no one. We were literally there on our own."

Parker said the group eventually gathered in front of a business, where someone came out and told them the event was not happening there and that the business knew nothing about it.

Katie Schwartz traveled from Utah for the class. She said the organizer had asked her to teach it after she inquired about attending, and that she had been in regular contact with the company beforehand. On the day of the event, she said, those lines of communication went silent.

"Keep in mind that I'm calling and texting her, 'cause I have her direct cell number from interacting with her so much — everything's going straight to voicemail, no replies to messages," Schwartz said.

Sky Jet Pilates did not respond to requests for comment. Days after the event, the company posted a statement on Instagram saying the venue had prevented it from proceeding. The company said it had a signed agreement with the venue in place for more than two months and relied on it when planning, traveling to Las Vegas and preparing for the event. It said it was informed of a permit issue on Thursday and was told Friday's event could still go ahead, but that while its team was on-site setting up, it was told it could not continue. The company said it is addressing the issue with the venue and awaiting a response on how the situation will be resolved.

Henderson Executive Airport disputed that account. In a statement, the airport said the primary tenant never sought a proper special event permit.

"The primary tenant did not reach out to acquire a proper special event permit for this," the statement said. "Additionally, special events hosted at the airport should have a direct aeronautical tie. Airport facilities are not intended to serve as general purpose community event venues, but no proper special event permit applications were submitted for this by the tenant."

Rhonda Mettler, a spokesperson for the Better Business Bureau, said Sky Jet Pilates was founded in July 2026 and is not registered with the BBB. She said she could not find a website for the company and found little contact information beyond a UPS address in Florida.

Sweat Pals, the vendor that coordinated ticket sales, is working to refund attendees.

For Parker, the morning meant for relaxation turned into something else entirely.

"It was just really unfortunate that what would have been an opportunity for us to just de-stress and have some good girlfriend time, it turned into a scam that we — a very expensive scam for all of us," she said.

The episode raises questions about how private events are booked and permitted at the county-owned airport, and about what recourse consumers have when a pop-up wellness brand with no local footprint takes their money and fails to deliver. Ticket holders say they are still waiting to learn whether refunds will cover the full cost of travel and tickets.