The Charlotte Regional Transportation Planning Organization, known as CRTPO, began collecting responses in September as part of the first phase of its Comprehensive Safety Action Plan. More than 6,000 people took part, making it one of the largest public outreach efforts the organization has conducted.

The survey was launched in response to a grim statistic: nearly 3,000 people have been killed or seriously injured on Charlotte's roads since 2020.

"We were extremely pleased with the survey results. This is one of the biggest surveys our organization has conducted," said Will Snyder, a transportation planner and project manager with CRTPO. "This was the first opportunity for folks to voice that in one succinct spot."

According to the responses collected so far, the five most commonly reported dangerous intersections are:

- Freedom Drive and Ashley Road/Tuckaseegee Road - Pineville-Matthews Road and Park Road - Albemarle Road and W.T. Harris Boulevard - South Tryon Street and Steele Creek Road - US 21 and Memorial Highway

Drivers' complaints focused heavily on signal timing. Many respondents said poorly timed traffic lights force them to speed up to catch a green light, while others reported frequent red-light running at these locations.

Pedestrians raised a separate set of concerns. Many said red lights are too short, leaving minimal time to cross an intersection, and pointed to poorly marked crosswalks and inadequate lighting.

Snyder said intersections are a priority for the organization and that feedback from residents carries as much weight as crash data.

"Often people feel that their voices aren't heard on these issues. We are sharing this data with all of our member jurisdictions, different local governments around our planning area," he said.

The survey remains open to additional input. Residents who want to flag unsafe traffic conditions in their neighborhoods can visit safestreetsforus.com or email csap@crtpo.org. Charlotte residents can also report problems to the Charlotte Department of Transportation by calling 311 or using the Charlotte Plus app.

The results arrive as Charlotte grapples with a persistent traffic safety crisis. More than 300 people have died in traffic incidents in the city over the past five years, according to local reporting, underscoring the stakes for planners as they move from gathering public feedback to designing fixes.

The Comprehensive Safety Action Plan is expected to use the survey data alongside crash records to prioritize improvements at the intersections residents flagged most often.