Politics
Texas voter rolls face cleanup after DPS portal glitch delayed applications
A software problem kept some voter-registration transactions from reaching Texas election officials, leaving counties to review thousands of records before the Oct. 5 deadline. State officials say applications made by the deadline remain eligible for the Nov. 3 election even if counties finish processing them later.
Texas counties are working through thousands of delayed voter-registration records after a software problem disrupted data transfers from the Department of Public Safety’s online driver’s license portal.
The affected records date to October 2025. DPS said a third-party vendor updated the software handling daily uploads, causing portions of some voter-registration records to be cut off. The incomplete information could not be processed by the Texas Secretary of State’s Office and was not forwarded to counties.
Travis County received about 32,000 records from DPS overnight Wednesday, bringing its backlog to roughly 35,000, Tax Assessor-Collector Celia Israel said. She said the county was taking an “all hands on deck” approach to review the records.
Chris McGinn, executive director of the Texas Association of County Election Officials, said the backlog ranges from hundreds of records in smaller counties to thousands or tens of thousands in larger ones. Counts were changing as counties received and processed the files.
The Secretary of State’s Office alerted county election officials to the problem Sept. 16, after counties reported receiving older records. DPS said it identified the issue in late August, worked with the Secretary of State’s Office and the vendor to fix it, and resent complete records. The state office confirmed receipt of corrected files on Sept. 18.
Many records may reflect people updating a driver’s license and checking the voter-registration box, rather than first-time registrations, McGinn said. Counties still need to review each record to confirm details such as whether a person has moved or changed apartments.
The voter-registration deadline for the Nov. 3 midterm election is Oct. 5, and early voting begins Oct. 19. Alicia Pierce, a spokesperson for the Secretary of State’s Office, said affected registrations were sent to counties in time for the election. The effective date is the date of the transaction through DPS, so a transaction made by Oct. 5 can qualify even if county processing occurs afterward.
McGinn urged people who recently used the DPS portal to check their registration status. If a voter who completed a DPS registration transaction does not appear on the rolls, Pierce said they can cast a provisional ballot; election officials have a process with DPS to verify the transaction.