Texas counties are working through a surge of voter-registration records that the Department of Public Safety failed to transmit for months, with six counties reporting more than 102,000 delayed records combined. The records date back to October 2025 and involve Texans who used the DPS online portal while completing transactions such as renewing a driver’s license, updating an address or obtaining a state identification card. During those transactions, users can request that DPS send updated information to county election officials. DPS said certain online records were incomplete and were not fully transmitted to the Texas Secretary of State’s Office, which then distributes registration information to counties. The agency said the system problem has been fixed and that it worked with the secretary of state to identify and restore the affected information. State officials have not disclosed the total number of impacted records, what information was missing or when the problem was discovered. The Secretary of State’s Office notified counties Tuesday afternoon that files would be available by 5 p.m. The six counties that provided figures reported receiving: • Collin County: at least 40,000 records • Travis County: about 32,000 records • Brazoria County: more than 9,000 records • Hays County: 8,100 records • Gregg County: about 8,000 records • Cameron County: 5,000 records Those counties represent roughly 12.5% of Texas’ population, meaning the statewide total could be substantially higher. The figures are county estimates and do not establish how many voters were ultimately unable to register or update their information. In Travis County, Tax Assessor-Collector and Voter Registrar Celia Israel said election staff had adopted an “all-hands-on-deck approach” to process the applications accurately and in compliance with state law. She also said she was “deeply disappointed” in DPS but confident in the county’s election team. The volume has already strained some county systems. Collin County Elections Administrator Kaleb Breaux said the files began arriving after the state’s notice, and an attempt to process them through the county’s normal system caused the voter-registration software to crash. Smaller counties may face a different challenge: fewer records but fewer staff members to handle them. In Eastland County, an election official told reporter Natalia Contreras that records were arriving by the hundreds per minute at an office staffed by two people. The deadline to register for the November election is Oct. 5. The Secretary of State’s Office said registrations will be backdated to the date voters submitted their requests through DPS and that the records were sent to counties in time for the election. Voters who used DPS online services but do not see their names on the registration rolls should still go to the polls. The state said those voters can cast provisional ballots, and election officials have a process for checking the underlying DPS transaction. If the voter completed a valid registration, the provisional ballot will be counted.