Local
Georgetown may trim rideGTX hours and raise fares after costs outpace budget
Georgetown is considering shorter operating hours, a $1 increase in riders’ trip contribution and a monthly cap on wheelchair-accessible rides for its popular rideGTX service. No changes are approved, but city staff say program costs have already exceeded the amount budgeted for the three-year contract.
Georgetown officials are weighing changes to rideGTX, the city’s subsidized rideshare program, after demand pushed costs beyond projections and exhausted funding intended to cover the contract’s first three years.
The proposals, discussed at a Sept. 22 City Council workshop, would end service between midnight and 6 a.m., raise riders’ minimum contribution from $4 to $5 per trip and cap wheelchair-accessible vehicle trips at 25 per month. The program currently operates around the clock and provides unlimited rides for users who need accessible vehicles.
Georgetown Transportation Manager Lua Saluone told council members that rideGTX, launched in April 2025, has reached the end of its original cost allocation in less than two years. The city partners with Uber and zTrip to provide rides across Georgetown, paying part of each fare while riders cover the rest.
Under the current arrangement, riders receive up to 10 discounted trips each month. They pay the first $4 of a trip, with the city covering up to $10 more; riders pay any amount above $14.
City staff initially estimated rideGTX would cost about $571,000 in fiscal year 2027. Updated projections from August put the amount needed to maintain current service at roughly $850,000. Staff estimated that ending overnight rides could save about $17,000 a year and the proposed fare increase another $62,000 annually. More than 4% of trips happen overnight, staff said, and no wheelchair-accessible rides were recorded during those hours.
The proposals would affect both the hours when people can get a ride and the cost of using the service, while limiting trips for riders who rely on accessible vehicles. They are not yet in effect: staff must negotiate a contract amendment, complete legal and purchasing reviews, and return to the council for approval before any changes can be implemented.